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Ferdi_ posted September 7, 2010

DHTML export hanging

My DHTML export hangs on 90% – can you please advise where I should start troubleshooting?

4 answers

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⋅ September 7, 2010

Hi fretief,

You can take a look at the “foreui.log” file under the “log” folder in the installation directory, and paste its content here to provide more informations.

If you could send us your plot file (to foreui@easynth.com), we will help you to check.

#1
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⋅ September 8, 2010

Hi,

I do not have a foreui.log file or even a log folder – running on windows 7 – I have emailed the plot file as requested. It will come from my Nutrimetics address

Regards

Ferdi

#2
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⋅ September 13, 2010

Hi – I emailed my plot file as requested, but have not had any feedback yet – please advise

#3
  1. Xavier Young_ ⋅ September 14, 2010
    Hi Ferdi, actually I have replied your email on last Thursday but you seems have not received it. My reply was that we can export your DHTML successfully on our side.
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⋅ September 13, 2010

Hi – Just exported again but to a different location and this time it worked fine – must be a permission problem – thanks for your help

#4
  1. Xavier Young_ ⋅ September 14, 2010
    Glad to know it is solved :-)

This question is now closed